Archiv für September 14th, 2008
Communication skills
As a black belt you need to improve your communication skills. Don’t talk about problems, talk about improvements. Sometimes it is hard to find the right words to convince your champion or process owner. Don’t use the words “I’ll kill you!”, let them explain their own ideas. You can start your communication training everywhere, even […]
Posted: September 14th, 2008 unter _Video, Soft Sigma, Learning, _en, Communication.
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