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About

"Team-Kompetenz" is a personal website published by Edmund Gröpl. I'm a consultant and process architect based in Darmstadt, Germany.

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Januar 2009
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Archiv für Januar, 2009

Using Twitter since 2009

Yesterday I started micro-blogging using Twitter. Here a quick and plain English intro to the service from Twitter:

Also find out more about the 4 different types of Twitter users. Interested in statistics? Twitterholic.com scans the Twitter public timeline.
Here we go.

addthis_url = ‘http%3A%2F%2Fwww.team-kompetenz.de%2Findex.php%2F2009%2F01%2F02%2Ftwitter-2009%2F’;
addthis_title = ‘Using+Twitter+since+2009′;
addthis_pub […]

Service Design

Service design is a multi-disciplinary approach. Three ways to start with service design:
1. ITIL V3 - using best practices
2. Six Sigma - defining and measuring success
3. Design - using creativity from applied arts
My ideas in a first mindmap:

addthis_url = ‘http%3A%2F%2Fwww.team-kompetenz.de%2Findex.php%2F2009%2F01%2F01%2Fservice-design%2F’;
addthis_title = ‘Service+Design’;
addthis_pub […]