Archiv für Januar 1st, 2009
Service Design
Service design is a multi-disciplinary approach. Three ways to start with service design:
1. ITIL V3 - using best practices
2. Six Sigma - defining and measuring success
3. Design - using creativity from applied arts
My ideas in a first mindmap:
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Posted: Januar 1st, 2009 unter ITIL, Six Sigma, _en, Service Design.
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