Archiv für März, 2009
How to Manage Service Design Concepts
Service Design concepts from ITIL V3, Six Sigma and other design disciplines are approaches for the same subject but from different views. Sometimes you only need one of these views, sometimes you need them all together.
In other words: Your customer needs new and innovative services, based on best practices with ongoing continual service improvements. […]
Posted: März 31st, 2009 unter ITIL, UML, Processes, Concepts, Six Sigma, _en, Presentation, Service Design.
Kommentare: keine
Network Chart for Your Friends and Followers
Twitnest displays a network chart from your friends and followers list at Twitter. Realising that your contacts are not organized in a linear list, but in a more complex network, will help you to understand how they work together. Compare your chart with others and learn to grow with it.
Related post: Twitter
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Posted: März 28th, 2009 unter Visualization, Networking, _en.
Kommentare: keine
2D Post Distribution Charts
Twitter Charts powered by xefer display a to dimensional diagram with twitter post distributed by day of week and time of day. See Twitter Charts for groepl. It would be nice do produce this charts with Minitab from Six Sigma process data.
Related post: Twitter
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Posted: März 28th, 2009 unter Visualization, _en.
Kommentare: keine
Minitab or Excel?
The answer is Minitab. But what was the question? If you only need a simple way to produce a Control Chart, Excel is good enough. Here an example with historical and actual process data:
Free download: Excel template.
Related post: What Are Control Charts?
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Posted: März 27th, 2009 unter Six Sigma, _en, _Download.
Kommentare: keine
KPI of the Week #2
Cost of KPI measurement
Periodic costs of measurement of Key Performance Indicators (KPIs) – usually based on the number of FTE involved in gathering and documenting KPIs.
More at KPI Library
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Posted: März 27th, 2009 unter Processes, Six Sigma, _en.
Kommentare: keine
Goosh, the Google Script
Google is a very famous example of simplicity at the user interface level. Is it possible to simplify the simple? Goosh is an experiment to do so. But what is your opinion?
This script is a google-interface that behaves similar to a unix-shell. Found at goosh.org.
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Posted: März 21st, 2009 unter Tools, Simplicity, Visualization, Design, _en.
Kommentare: keine