Archiv für '_Download'
How to Manage Service Design Concepts
Service Design concepts from ITIL V3, Six Sigma and other design disciplines are approaches for the same subject but from different views. Sometimes you only need one of these views, sometimes you need them all together.
In other words: Your customer needs new and innovative services, based on best practices with ongoing continual service improvements. […]
Posted: März 31st, 2009 unter ITIL, UML, Processes, Concepts, Six Sigma, _en, Presentation, Service Design, _Download.
Kommentare: keine
Minitab or Excel?
The answer is Minitab. But what was the question? If you only need a simple way to produce a Control Chart, Excel is good enough. Here an example with historical and actual process data:
Free download: Excel template.
Related post: What Are Control Charts?
addthis_url = ‘http%3A%2F%2Fwww.team-kompetenz.de%2Findex.php%2F2009%2F03%2F27%2Fminitab-or-excel%2F’;
addthis_title = ‘Minitab+or+Excel%3F’;
[…]
Posted: März 27th, 2009 unter Six Sigma, _en, _Download.
Kommentare: keine