Archiv für 'Service Design'
How to Manage Service Design Concepts
Service Design concepts from ITIL V3, Six Sigma and other design disciplines are approaches for the same subject but from different views. Sometimes you only need one of these views, sometimes you need them all together.
In other words: Your customer needs new and innovative services, based on best practices with ongoing continual service improvements. […]
Posted: März 31st, 2009 unter ITIL, UML, Processes, Concepts, Six Sigma, _en, Presentation, Service Design.
Kommentare: keine
Wilfred Grenfell
The service we render to others is really the rent we pay for our room on this earth. It is obvious that man is himself a traveler; that the purpose of the world is not ‘to have and to hold’ but ‘to give and to serve.’ There can be no other meaning.
- Wilfred Grenfell, A […]
Posted: Februar 24th, 2009 unter _Quote, _en, Service Design.
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Tabbloid - Your Personal Newspaper
Would you like to get a personal newspaper for free? With Tabbloid it’s very easy to configure a set of news feeds you like to integrate in a magazine style printout.
To get started, just add the feeds that you like and customize the e-mail delivery options. You can generate a sample issue to see […]
Posted: Februar 17th, 2009 unter ITIL, Six Sigma, _en, Communication, Service Design.
Kommentare: 1
Twitter Statistics with Tweed Cloud
Screen-capture from www.wordle.net: Twitter Statistics 01-2009 via TweetStats.
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Posted: Februar 5th, 2009 unter Visualization, Networking, _en, Service Design.
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How to learn more about the SCOR-Modell
Here you’ll find two good starting points to learn more about the “Supply Chain Operation Reference-Modell (SCOR)”:
- SCOR-Modell
- Supply Chain Council
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Posted: Februar 2nd, 2009 unter Processes, Design, _en, Service Design.
Kommentare: keine
Why Service Design is a new holistic, multi-disciplinary and integrative field.
Get insides by reading the Practical Access to Service Design from Stefan Moritz. The free download is available at the Service Design pages published by Prof. Birgit Mager.
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Posted: Februar 2nd, 2009 unter Books, _de, Service Design.
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